Job Description

Job Description

Job Title: Senior Regional Operations Manager

Department: Operations

Location: Raleigh, NC

Overview:

Mackenzie Stuart are partnered with a high-growth DSO, in the search for an experienced and results-driven Senior Regional Operations Manager, to oversee the performance, growth, and operational excellence of dental practices across a defined region. This role is responsible for leading regional teams, driving operational efficiency, and supporting practice-level leadership to deliver outstanding patient care and business results. The position reports directly to the Director and VP of Operations .

Key Responsibilities:

• Oversee day-to-day operations across a portfolio of dental practices within the region
• Partner with practice managers and clinical teams to drive performance, patient satisfaction, and compliance
• Analyze financial and operational data to identify opportunities for improvement
• Implement best practices to enhance efficiency, patient experience, and team engagement
• Support the integration of newly acquired practices, ensuring smooth transitions
• Collaborate with internal teams including HR, marketing, compliance, and clinical operations
• Provide coaching and leadership to regional teams, ensuring alignment with company goals
• Ensure compliance with regulatory standards and internal policies

Qualifications:

• Bachelor’s degree in Business, Healthcare Administration, or a related field; MBA or MHA preferred
• 5-8 years of multi-site operations management experience, ideally in dental or healthcare services
• Strong leadership and team management skills
• Excellent analytical, communication, and problem-solving abilities
• Willingness to travel regularly within the assigned region

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