Job Description

Key Responsibilities:

Team Coaching & Leadership

• Guide, coach, and motivate agile teams to achieve high performance and continuous improvement.
• Support and mentor teams through Agile maturity with a sustainable, team-driven approach.
• Build a safe and trusting environment promoting transparency, open communication, and productive conflict resolution.
• Empower teams to self-organize and take ownership of delivery outcomes.
• Promote a culture of accountability and results through regular inspect-and-adapt practices.

Agile Process & Ceremony Facilitation

• Lead all Scrum ceremonies (stand-ups, planning, retrospectives, demos).
• Support Agile planning activities including PI Planning, release planning, and sprint planning.
• Maintain alignment with Agile SDLC practices, ensuring adherence to internal standards and tooling guidelines.
• Actively participate in Scrum of Scrums and facilitate cross-team coordination.

Impediment Removal & Delivery Enablement

• Proactively identify and remove impediments or escalate where necessary.
• Support teams in delivering high-quality results aligned with sprint and program goals.
• Facilitate decision-making, conflict resolution, and promote agile best practices.

Cross-Team & Stakeholder Collaboration

• Collaborate closely with Product Owners, business partners, and technical stakeholders.
• Drive alignment between business goals, timelines, and team capabilities.
• Ensure accurate and timely communication of team progress, risks, and dependencies.
• Partner with other Scrum Masters to manage cross-team delivery risks and dependencies.

Tools & Reporting

• Use Jira and Confluence to manage backlogs, track team performance, and create dashboards/reports.
• Provide coaching to teams on tooling best practices for visibility and efficiency.

Qualifications:

• 5+ years of Scrum Master experience in large-scale, enterprise-level Agile environments.
• Strong knowledge of Scrum, Kanban, and Agile SDLC practices.
• Experience supporting cross-functional teams and coordinating across multiple stakeholders.
• Previous experience in technical or Agile-related roles (e.g., QA, Development, Product Owner, or Agile Coach).
• Strong interpersonal and communication skills with the ability to engage and influence across all organizational levels.
• Ability to manage multiple priorities and agile teams in a dynamic, matrixed environment.
• Familiarity with supply chain domain areas is a plus.

Preferred Tools & Skills:

• Jira, Confluence
• Agile Metrics & Reporting
• Emotional Intelligence, Conflict Management, Adaptability
• Time Management, Collaboration, Stakeholder Communication

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