Overview Description: Learning Management System Administrator About the Role Will provide support for our LMS operations and enhancement initiatives. This role will focus on configuration and deployment of new eLearning and ILT (Instructor-Led Training) offerings and ensuring a seamless learner experience for internal employees. The role may also support technical enhancements to the Docebo LMS. Will collaborate primarily with L&D and Employee Service Center, as well as cross-functional stakeholders such as IT and People Tech, to maintain and improve LMS performance, manage system configurations, troubleshoot issues, and execute projects. Key Responsibilities LMS Administration & Support Manage day-to-day administration of the Docebo LMS internal domain. Configure, test, and launch new eLearnings, ILTs, and blended learning programs. Provide end-user support, troubleshoot technical issues, and liaise with the LMS vendor for escalated cases. Ensure compliance with SCORM, xAPI, and AICC standards for all course content. Technical Enhancements & Configuration Participate in testing and validation of new features, upgrades, and releases. Recommend and execute process improvements to increase system efficiency and data accuracy. Implement approved technical enhancements to the LMS platform, coordinating with internal teams and vendors. Support integrations between LMS and other learning technologies or enterprise systems. Project Management & Reporting Support the execution of the LMS roadmap initiatives related to LMS functionality and learner experience improvements. Create and maintain documentation for LMS processes, configurations, and governance. Develop and run system usage reports; analyze data to identify trends and recommend solutions. Manage timelines and deliverables to ensure projects stay on track. Requirements Experienced LMS Administrator who brings a consultative approach to eLearning and ILT configuration management. Highly organized, detail-oriented, and comfortable managing multiple projects simultaneously. Able to communicate technical concepts to non-technical stakeholders clearly. Strong understanding of SCORM, xAPI, AICC compliance, and digital learning best practices. Skilled in technical configuration and troubleshooting. Minimum Qualifications Corporate LMS administration experience (Docebo preferred). Proficiency in managing eLearning and ILT configurations end-to-end. Excellent communication and documentation skills. Strong analytical and problem-solving skills. Experience collaborating across L&D, IT, and vendor teams. Familiarity with integrations, API-based solutions, and system configuration. #J-18808-Ljbffr HireTalent
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