Job Description

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Process additional administrative, bookkeeping. and accounting procedures as required
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
•Provide exceptional service to all hotel guests during their stay

Qualifications

•Excellent customer service and communication skills are required
•Requires a flexible schedule that allows for overnight shift hours
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Computer proficiency is required; experience with accounting or reservation software is preferred
•High school diploma or equivalent required; some college preferred TRYP by Wyndham Pittsburgh/Lawrenceville

Job Tags

Flexible hours, Night shift,

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