Job Description

Job Description

Job Description

Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.

Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.

Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.

Job Specific

• Adheres to all pool safety standards, including safety procedures for adverse weather conditions
• Knows the location and contents of First Aid Kit
• Greets guests arriving at the pool
• Provides towels to guests, escorts them to chairs, and sets up towels on chairs
• Provides information about pool food and beverage service and offers menus
• Promptly communicates food and beverage service requests to pool Food and Beverage Servers
• Provides chilled towels and water spray bottles/ spritzing per Loews Hotels standards
• Knowledgeable and able to communicate all hotel Recreation offerings
• Loans recreational items and equipment
• Sets up, refreshes, and tears down cabanas
• Assists in set-up and tear down for poolside functions
• Cleans, maintains, and positions pool furniture
• Picks up trash and dirty towels and repositions chairs throughout shift
• Applies excellent guest relations skills when interacting with guests
• Performs all duties in a timely and professional manner
• Turns in lost and found items throughout shift according to hotel procedures
• Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels
• Attends all department meetings as scheduled
• Other duties as assigned

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• Excellent guest service skills
• Excellent oral communication skills
• Able to work a flexible schedule, including weekends and holidays

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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