Job Description

Phlebotomist / Laboratory Support Specialist

Join our dedicated laboratory services team at University Health, where your precision and compassion directly impact patient care. As a Phlebotomist / Laboratory Support Specialist, you'll be a crucial part of the diagnostic processperforming blood draws, test ordering, equipment maintenance, and supporting clerical operations.

Key Responsibilities:

• Perform phlebotomy procedures on patients of all ages
• Process test orders and schedule procedures with accuracy and urgency
• Support laboratory operations, including equipment cleaning, supply ordering, and clerical tasks
• Respond to STAT orders and urgent collection requests as needed
• Rotate into courier and hybrid roles as needed to ensure seamless lab operations
• Maintain flexibility to support varying workload and shift demands
• Deliver exceptional service in accordance with infection control and safety standards

Required Qualifications:

• High school diploma or equivalent
• Demonstrated skills in clerical, computer, and office practices, including troubleshooting
• Strong verbal communication skills to explain procedures clearly to patients
• Understanding of human development and ability to work effectively with patients across all life stages
• Proficiency with electronic test ordering and result retrieval
• Physical ability to:
• Walk long distances and stand for extended periods
• Lean over bedsides to draw blood
• Carry phlebotomy trays and lift full gallon containers
• Willingness to work variable shifts, including weekends and holidays
• Strong organizational and time management skills with attention to detail
• Knowledge of hospital operations, laboratory support roles, and adult learning principles

Preferred Qualifications:

• Phlebotomy certification and/or completion of a medical terminology course
• Experience in courier services or hybrid lab/phlebotomy roles
• Previous experience in a healthcare or lab environment

Why University Health?

• Work at one of the region's most respected academic medical centers
• Join a supportive team with opportunities for cross-training and professional development
• Help deliver high-quality diagnostic services that make a real difference in patient lives

Ready to draw your future here? Apply now to join our mission-driven lab services team.

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