Job Description

Arthrex Raleigh-Durham exists to help our surgeons treat their patients better. As a core member of the Arthrex Raleigh-Durham Operations Team, this position will assist in crucial everyday functions involving the procurement, management and distribution of Arthrex Raleigh-Durham inventory. Success in this position would be summarized as efficiently and responsibly executing, maintaining, and ultimately improving Arthrex Raleigh-Durham processes as they relate to logistics, inventory management, and supporting our sales team. This position will primarily be in our Raleigh office but will also include some traveling to our satellite offices and surrounding geographies.


ESSENTIAL FUNCTIONS:

• Assist in the management and organization of the Arthrex Raleigh-Durham central inventory warehouse.
• Assist in the acquisition and distribution of Arthrex product to Arthrex Raleigh-Durham's sales teams.
• Manage our equipment loaner process.
• Actively contribute to maintaining Redspot, our agency inventory management and billing system.
• Assist in regular Arthrex Raleigh-Durham inventory counts, generally on a quarterly basis.
• Develop comprehensive understanding of all aspects of Arthrex Raleigh-Durham's inventory and Arthrex Supply Chain.
• Communicate with external parties such as Arthrex Customer Service, Arthrex Field Operations, Arthrex Finance, and FedEx Customer Service on an as needed basis.
• Communicate efficiently with Arthrex Raleigh-Durham's sales team and be willing to assist in troubleshooting logistics and inventory problems as they arise.
• Work closely with other members of the Arthrex Raleigh-Durham Operations team to tackle daily challenges, plan and implement improvements, and ensure daily needs of Arthrex Raleigh-Durham are met.
• Spearhead or assist in additional operational, logistical, or financial projects as they develop.
• Occasionally drive a company-provided vehicle to transport and relocate inventory as needed.

• Outstanding communication, time management, and accountability
• Always working towards being a great teammate and building outstanding relationships.
• Embrace the "customer service" role of the Operations Team as it relates to supporting our sales force and their surgeons/patients.
• Ability to dynamically problem solve and balance a variety of competing factors to determine the best solution for Arthrex Raleigh-Durham Management, Arthrex Raleigh-Durham Sales, and our customers and patients.
• Strive for a high level of accuracy and consistency. Be able to self-check and critique work product. Perform tasks with detail-oriented focus.
• Develop a personal responsibility to assist the management team in making Arthrex Raleigh-Durham the most efficient and financially stable company possible.
• Be accessible and responsive to email, phone and text communication throughout the work week including while not in the office.
• Availability to travel across Arthrex Raleigh-Durham geography for emergent requests with little notice, and occasionally work from other office locations.
• Willingness to travel on occasion to other cities across the country for meetings, conferences, and/or trainings.
• Continuously learn about Arthrex products and procedures to assist in understanding of the business and aid in communication with the field staff.

• Bachelor's Degree
• Supply Chain, Analytical or Business background are a plus but not necessary.
• High attention to detail
• Collaborative / Team-Focused attitude.
• Excellent interpersonal and communication skills
• Ability to digest a high volume of information, remain flexible in finding solutions and problem solve under tight time constraints.
• Willingness to frequently shift between desk/computer work and active hands-on tasks.
• Experience utilizing Microsoft Office Suite tools including Word, PowerPoint, and Excel
• Ability to lift 40 pounds on a consistent basis

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