Job Description

Home Furnishings 1.0 - Tuttle Crossing Mall As a Home Furnishings 1.0 associate , you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goals. Primary Responsibilities Customer Service & Sales – Greets and assists customers in finding products, delivers exceptional customer service, informs customers of key product attributes and care plans, and generates interest in additional products. Meets or exceeds sales goals and productivity standards, partners with team members, actively listens to all customer issues, promotes FindMore, assists with credit, reward, and gift card programs, and engages customers to support the company's credit application process. General Operations – Participates in inventory processes and all merchandise transfers, returns to vendor/warehouse, and defective merchandise. Maintains the sales floor recovery process to ensure a clean and organized store environment and completes pricing and signing processes in specialty businesses. Performance Standards – Supports company shrink and safety initiatives and consistently meets established performance standards for the role, including the iCAP program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments Results – Solve problems and make smart decisions that drive sales, profit, or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. Ownership – Provide great customer service, cooperate and build positive, inclusive and respectful relationships, and take accountability for actions and outcomes. Intensity – Proactively find ways to improve the customer experience; show confidence and courage to do what’s right; take action with energy and urgency. Compensation Competitive hourly wage plus 1% commission on net sales of qualified merchandise. Benefits Eligible for a competitive benefits package including medical, dental, and vision coverage, term life insurance, paid vacation/holidays, and a 401(k) with company match. All associates receive an associate discount on JCPenney merchandise. For details on benefits eligibility and requirements, visit the JCPenney benefits portal. About JCPenney JCPenney is a trusted shopping destination for diverse, working American families. With inclusivity at its core, the company offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands, as well as personal services such as salon, portrait, and optical. JCPenney’s 50,000 associates worldwide serve customers both online and in more than 650 brick‑and‑mortar stores across the U.S. and Puerto Rico. Pay Range USD $12.00/Hr – USD $15.00/Hr. Seniority Level Entry level Employment Type Part‑time Job Function Other Industry Retail #J-18808-Ljbffr JCPenney

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