Job Overview As a Home Furnishings 1.0 associate, you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goals. Primary Responsibilities Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers. Meets or exceeds sales goals and productivity standards. General Operations - Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery process to ensure a clean and organized store environment. Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role. Core Competencies & Accomplishments Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively. Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes. Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency. What You Get In addition to a competitive wage, this position offers 1% commission on net sales of qualified merchandise. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. About JCPenney JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney is an equal opportunities employer and is committed to providing a workplace that is free from discrimination and harassment. #J-18808-Ljbffr JCPenney
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