Job Description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.  

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.  

Job Summary

Astound Broadband is searching for a Fiber Splicing Technician in our San Luis Obispo County, CA area. This position plays a vital role in ensuring quality and timely deliveries of our fiber services to customers. This candidate will perform prep and fusion of single-mode or multi-mode fiber optic cables for both inside and outside plant construction. They will be performing fiber panel audits and splice case audits, as well as properly placing mid-sheath splices.

Duties and Responsibilities

• Perform prep and fusion of single-mode or multi-mode fiber optic cables for both inside and outside plant construction.
• Perform fiber panel audits and splice case audits.
• Properly place mid-sheath splices.
• Test and troubleshoot fiber using an OTDR, optical power meter, fiber identifier and scope.
• Perform installation and testing of fiber cross connects
• Work with Construction Project Managers and Fiber Design to perform splicing as directed.
• Provide Fiber Design team with detailed reports of field splicing activity.
• Perform all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC, NESC and NEC, etc.; as well as following procedures as outlined in the Installation, Technical, Operations, and Safety Manuals, and Employee Handbook).
• Clean, maintain, stock and secure equipment.
• Maintain a positive attitude and strong work ethic that can provide high productivity with minimal supervision.
• Participate in engineering, permit and construction processes.
• Construct proper splice cases pressurized and non-pressurized, using all types and sizes of cable, including, but not limited to: grounding, bonding, isolation, slack storage and sealing.
• Make precise recommendations for changes in running fiber optic cables and provide input into construction methodologies.
• Assist in scheduling splicing jobs with Construction Managers and/or Fiber Design.
• Assist in training and support for Fiber Splicer I-II.
• In coordination with Construction Manager, prepare required Wimps needed with the NOC for all maintenance splicing required.
• Work with Fiber Design on required parts and equipment.
• Work flexible hours as needed and on-call rotation which may include nights and weekends.
• Other duties as assigned.
• Must possess a valid driver's license and maintain a clean driving record. 

Requirements/Qualifications

Education :

• High school diploma or equivalent

Experience :

• 5+ year of splicing experience with the ability to properly place a mid-sheath splice.

Knowledge, Skills and Abilities:

• Proficient with construction equipment, hand tools, fusion splicer, OTDR, fiber identifiers and scope.
• Strong written and verbal communication skills are required.
• Ability to adhere to Local and Federal regulations and company policies.
• Strong organizational skills are required with the ability to prioritize and organize effectively.
• Basic computer skills and understanding of Outlook, Excel, Word and Google Suite (Docs, Drive and Mail) and Smartsheets.
• Perform prep and fusion of Ribbon fiber and single mode. 
• Intermediate understanding of proper safety construction practices.
• Ability to work flexible hours including nights and weekends, as well as on call rotation.
• Ability to communicate and interact effectively with team members.
• Ability to work in a fast-paced, dynamic environment without supervision.
• Ability to drive company vehicles in a safe and responsible manner.
• Valid driver’s license and auto insurance with a satisfactory driving record.
• Ability to live within 30 miles, or maximum of 1-hour commute during regular commuting hours from the assigned territory. Territories are defined by management and can be altered at any time.

Physical Requirements:

• Ability to carry, climb and operate an extension ladder (approx. 28 ft high and 75 pounds).
• Ability to lift and move up to 100 pounds.
• Vision abilities include: close vision, distance vision, color vision, peripheral vision, depth perceptions and the ability to adjust focus.
• Ability to work while standing 50 - 70% of the time.
• Ability to perform job from high places (i.e. towers and roofs).
• Ability to be exposed to dust, dirt, noise, insects and cleaning solutions.
• Ability to work in poorly ventilated during extreme heat.
• Ability to work outdoors in all kinds of weather and all times of the day or night.
• Ability to work near power lines and electricity.
• Ability to work and travel in inclement weather.

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

The base salary range in California for this position is $27.50 - $45.00/hr, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to California and may not be applicable to other locations.

• Fiber Splicing Technician I: $27.50-$38.00/hr
• Fiber Splicing Technician II: $32.50-$42.00/hr
• Fiber Splicing Technician III: $ 33.00-$45.00/hr

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO :

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only):

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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