Customer Care Representative WFH Texas Job at MTM, Austin, TX

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  • MTM
  • Austin, TX

Job Description

Overview

MTM is looking for Customer Care Representatives to join our team.

Location: Remote Texas

Hourly Rate: $14.00

What Will Your Job Look Like?

The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Service Representative will handle a variety of tasks which will increase in complexity as the Customer Service Representatives skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.

Responsibilities

The Customer Care Representative handles inbound calls from MTM Members, Clients and Facilities as the frontline representative of MTM. Tasks may vary and increase in complexity as skills progress.

Qualifications
  • Must reside in the State of Texas
  • 1 year of Call Center experience
  • 6 months Customer Service experience
  • Basic typing/computer experience with excellent navigational skills
  • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi air cards is prohibited
  • A quiet space within the home free of distractions to take in-coming calls.
The culture and benefits of working for MTM

We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team. Together, we will push to achieve our vision of communities without barriersfor all races.

Whats in it for you
  • Pay on Demand
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Flexible Scheduling
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Birthday Holiday
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities
Equal Opportunity Employer

MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTMs People & Culture.

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Job Tags

Hourly pay, Casual work, Local area, Remote work, Flexible hours,

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