Job Description
Larry H. Miller Dealerships' Job Description
Controller Primary Responsibilities: The Controller is expected to:
- Oversee, manage and direct all dealership accounting, compliance, and HR operations that conform to all generally accepted accounting principles, group policies, and regulatory requirements.
- Educate employees on all applicable and current company procedures, policies, and benefits.
- Seek ways to improve business operation efficiencies and customer service.
- Be a teacher to support the efforts of other employees to be successful.
Reports to: Regional Controller
Essential Job Functions: 1. Maximize Profit Retention, Financial Reporting, and Personnel Administration. - Assist to achieve or exceed profit standards such as gross profit and applicable benchmarks which result in profitability and customer service satisfaction.
- Assist General Manager and Miller Automotive Operations CFO with the financial affairs of the dealership and with the preparation of financial analyses of operations, including interim and final financial statements with supporting schedules, for the guidance of management.
- Oversee the activities of the Accounting Department for the accurate and timely dissemination of financial management reports including but not limited to, internal and external monthly financial statements, budgets, and annual audits.
- Ensure accuracy and timely management of all aging components including billings; weekly funding reports and customer service; and quarter and year-end payroll closing including federal and state reports.
- Analyze and secure all business licenses, off-site permits, purchase order systems, surety bonds and maintain tax records.
- Discuss emerging compliance issues to ensure that management and employees are informed about compliance reporting systems, policies, and practices.
- Provide ongoing employee training on compliance-related topics, policies, or procedures.
- Complete and maintain all Larry H. Miller Dealerships' required training.
- Establish departmental systems and procedures to ensure communication and adherence to all employment policies and OSHA requirements.
- Handle all complaints, settle disputes and resolve grievances and conflicts, or otherwise negotiate with employees, customers, and vendors within Larry H. Miller Dealerships' guidelines.
- Maintain employee, customer, and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information.
- Maintain ability to handle job stress and effective interaction with others in the workplace.
- Perform all other job duties as requested by management.
2. Develop Employees. - Effectively recruit, hire, train and manage qualified team members.
- Ensure timely and effective management of dealership personnel to foster a progressive culture, which nurtures learning and the ability to succeed.
- Conform and educate employees on job expectations, all applicable and current company procedures, and policies, and federal, state, and local regulations affecting operations.
- Be the example of a team player through good attitude, professionalism, and employee recognition to maintain positive employee morale.
- Handle and resolve employee issues within Larry H. Miller Dealerships' guidelines.
- Ensure employee development and performance reviews are occurring on a regular basis.
- Establish working hours, schedules, time off, and vacations.
- Maintain accurate job descriptions and communicate expectations with employees.
3. Operate with Integrity. - Demand the highest ethical standards from self and others.
- Maintain composure within the workplace as well as outside the workplace when interacting or representing the Larry H. Miller Dealerships.
- Set an example of a positive attitude and professionalism, including a neat, orderly, and safe work environment.
- Physical Demands:
- Work performed in a dealership setting due to the necessity to work in person with employees, customers, and vendors.
- Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers and move about facilities.
- Required vision includes close, vision, distance, peripheral, and the ability to adjust focus.
- Required to lift up to a minimum of 5lbs.
- Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
- In general, this position is assigned regular business hours; however, it is typical to work more than 40 hours per week.
- Travel may be required.
Minimum Qualifications: 1. Education, Experience, and Certification(s)/Training. - High school diploma or the equivalent.
- 5+ years of office management experience.Automotive controller experience desirable.
- Strong ledger, accounts receivable, payroll, income tax, and banking working knowledge. Auto dealership accounting is desirable.
- Maintain valid driver's license and MVR record within company policy requirements.
2.Skills. - Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others' reactions, and understanding why they react as they do.
- Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.
- Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Information Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Resolving conflicts and negotiating with others- The ability to handle complaints, settle disputes, and resolve grievances and conflicts or otherwise negotiate with others.
3 Knowledge. - Knowledge of Larry H. Miller Dealerships' current company management systems desirable.
- Interacting with Computers- Using computers and computer systems. Knowledge of Microsoft Office products is required.
- Clerical- Administrative and clerical procedures and systems such as word processing, file and record management, and other office procedures and terminology.
- English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work-related documents.
- Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services.
General Standards: To perform the job successfully, an individual should demonstrate the following competencies:
Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Adaptability- Ability to adapt to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events.
Selective Attention- Concentrate on a task over a period of time without being distracted.
Making Decisions and Solving Problems- Analyzing information and evaluating results to choose the best solution and solve problems.
Interpersonal Skills- Maintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things.
Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job.
Leadership- Ability to lead, take charge, and offer opinions and direction while setting an example of ethical practices for all employees.
Compliance- Understanding of and adherence to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies, or business partners.
Customer Service- Providing excellent customer service through the defined Larry H. Miller processes which promote efficiencies, fairness, and cost-effectiveness.
Ethics/Integrity- Representing the Larry H. Miller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoids actual or perceived conflicts of interest while complying with company standards and business ethics.
Oral Communication- Clearly identifying and professionally expressing issues in positive or negative situations.
Planning/Organizing- Prioritizing and planning work activities and using time effectively.
Quality- Demonstrating accuracy and thoroughness and monitoring your work to ensure quality.
Dependability- Consistent, punctual attendance at work; following instructions; responding to management direction and soliciting feedback to improve performance.
Time Management- The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team.
Safety and Security- Observing safety and security procedures and using equipment and materials properly.
Company management reserves the right to add to, change or retract portions of this job description.Employee is required to adhere to the qualifications, duties, and conditions of any revised job description.
Job Tags
Interim role, Local area,